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The Halong bay tour with this company was pretty average. We went for the Halong Galaxy cruise and we did not get exactly what we were hoping for. We got an amazing deal through the company website, which stated that it was 3 star instead of 4 star as mentioned on booking.com and other channels. And yes, it is just 3 star –just above average. The cruise room we were assigned was not in good condition. The services were fairly good but the food service was tad disappointing. They served rice at the end of the meal and there was nothing to go with it (except vegetable). And to our disappointment, we got served the same meal all three times. I must mention that the last lunch was rather rushed and the trip over all was not relaxing.
After the cruise, we had to head to the airport right away so we missed the food tour they had on offer (for no fee of course). But today rather pleasantly, in the e-mail, they sent a voucher for two for a free food tour worth $60. Of course I can’t use it but I can always gift it to friends, relatives visiting Vietnam in 2016! I thought that was a nice touch. My friends are coming to Vietnam and I am sure they will be able to use it.
I am going to be fair here. This company is a cruise agency and they should not be at fault. They were listed as a 4 star everywhere while they are 3 star. They do provide a very good price, ( much lower than others who bought it from their hotel - some paid 70$ more for a cabin - and of course no free food tour) and a very easy payment method . They also sent a driver to get to the airport and it was quite a good deal for us. The driver was pretty nice too. I believe that leaving a 5 star rating for their services here will be fair for this real local operator and their services. Otherwise, I would not recommend the cruise we came with or simply maybe if somebody books it, they should know that it is a 3 star cruise and not expect too much.
Mr. Jomi from Canada on 8/11/2016
Mr. Mikael from Hong Kong on 20/5/2019
Our trip to Bana Hills was perfect and much for the lovely guide who took care of us with great service and many laughs. She showed us her secret places for best photos and gave us memories that lasts. Strongly …
Ms. Sporny from Australia on 19/5/2019
Went to My Son what incredible architecture it must have been a very significant place in the history of Viet culture. Sad to see how other countries can desecrate a sight like this.French taking the heads off the …
Mr. Clove from hungary on 15/5/2019
They show we many thing in Hue. Many experience for visit. We can walk, running, and take a good day ..thanks Day
Mr. Jim from China on 11/5/2019
The boat was good, our cabin tiny but comfortable and food excellent. The staff were great too. Just be careful with your drinks though as we ran up a rather pricey bar bill over our three days. Enjoyable
Mr. Alex from French on 18/5/2019
Staffs are friendly and supported us enthusiastically.Meals are deliciousRoom is clean and worths moneyShuttle bus is cheap and convenientI really liked it and I will come back for sure
Ms. Sharon from Monaco on 18/5/2019
Lots of history here, wonder around this massive Pagoda and feel the ways of a bygone age. Massive golden statues look down on
Ms. Sylvie from Peru on 18/5/2019
We had a really nice time on the boat. Cabins were great and activities were diversified. No time to get
Mr. Manon from French on 18/5/2019
Super experience with all the staff ! We meet nice people ! It was a great stay in Garden Bay cruise
My wife and I had a great time- the guide were tasty and the food was Mr. Robert from Australia on 6/5/2019
HANOI CITY TOUR - VTT made our day trip around Hanoi very special. Phuc, our tour guide, …
Thank you to Mr. Windy for the good arrangement of this trip, to Mr. Nguyen for being a …
I had a wonderful time at Vietnam, had to rebook too and they did if free of charge. …
The tour was good, we cover most of the Hanoi's highlight in a day. However, we could not …
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