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Chung Yin Man
HONG KONGGroup of friend
26/5/2017
Hanoi airport transfer
9.0The Airport transfer service from airport to hotel meets our expectation. The size of vehicle is enough for 10 people, but it is not recommended for transportation for long hours. Driver is patient and friendly. Our flight delayed and he waited us for more than 2 hours without showing any bad temperament. He didn't ask for any tip which is very nice and polite.
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Kanagavelan
MALAYSIAGroup of friend
26/4/2017
Airport transfer
7.0Driver was there even though my flight was delayed. Seems polite. Driver unable to speak English thus it would be good if there is a central hot line customer can talk to or translate for driver.
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Mr. Goh
SINGAPOREFamily with Kids
12/9/2016
Excellent driver and nice car with wifi
9.0An excellent drive from Hanoi to Halong bay and back. Our vehicle was with wifi which is really convinient
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Mr. Wong
SINGAPOREFamily with Kids
11/11/2015
Wonderful deal + Service
9.0We got our trip back to Hanoi with the deal of 75$ for 3 persons private transfer from Halong City to Hanoi with the company and the service was so good. Driver was safe and understood when we wanted to stop for some break. I highly recommend the company transfer service.
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Windy2015-11-23VTTDear Mr. Wong, Thank you very much for your feed back to our service! The 75$ is actually for the 01 day trip car rental to Halong City and we have to charge the whole route as the vehicle will run in the same route as the full day! We are looking forward to extending the true beauty of Vietnam to you! Best regards, VTT Team
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Mr. Smith
UNITED KINGDOMCouple
17/10/2015
To sum up: Wonderful!
10.0We had 5 days in Hanoi with the customized package from VTT with the Vspirit cruise and the food tour. This 2-day cruise was part of a 4-star hotel in Hanoi and a Deluxe cruise with the free food tour led by Windy during his spare time after office work. Our drivers were always on time and the food tour brought us a fantastic experience of Hanoi food. Our most expected activity was with Halong vsprit cruise. The shuttle bus with was on time and the guide spoke a very good English. They stopped halfway for souvenir in the middle of the 4 hours drive. Within minutes of boarding the vessel we were able to buy drinks (quite reasonable prices if you are on the ocean) and were given keys to our cabins. There were 19 other people on the cruise and the boat was quite full and there were various nationalities in this Engilsh-speaking junk cruise. The cabins were comfortable, had en-suite wc and shower and secure door locks. The food was excellent and plentiful throughout the cruise and there was lots to do. Activities included swimming, kayaking, tai chi, a cooking class and a visit to the biggest cave in Halong Bay. We spent the night in a very quiet area of the bay and I was able to get a signal to phone home. Some of places with strong signal, I was even able to check my emails. Halong scenery was truly breathtaking, the guide and crew were really helpful and the cruise was without doubt, one of the highlights of the tour. We would like to send our special thanks to Vspirit cruise, tour guide Toan, driver Tien and especially Windy for offering the most wonderful experience in Hanoi, Vietnam. We will surely use this company when we get back in Asia.
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Mr. Mark
DENMARKCouple
11/09/2015
Vietnam visa and airport transfer
8.0Very fast services from the company to issue the Visa on arrival letter for my girl friend. Detailed explanation for the process and the driver was on time. The vehicle is a simple Toyota Vios but in a good condition.
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Mrs. Brown
SINGAPORECouple
17/9/2015
Brilliant Hanoi trip with Signature cruise
9.0Our trip in Hanoi was really well taken, Driver was great and always on time. The private drive 2 days for Halong Bay is really suitable for us as we do not like in a group shuttle bus. The tour guide on the cruise - Dat - was really informative and helpful. Skylark hotel is very center located and convinient for the city visit. Food was good
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Mrs. Karen
AUSTRALIACouple
01/09/2015
Very good service
9.0Windy was very good providing information about our visa. The process was fast and the driver was on time to pick us up from the airport to town. We will use this company again when we get back to Vietnam
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Mr. Shankar
INDIASolo Traveler
28/9/2015
7.0Splendid arrangements. No hiccups at any point of time, Punctuality is some thing appreciated Top of all is the Courtesy by Mr Windy I enjoyed every bit of it
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Mr. Gerulf Straube
GERMANYSolo Traveler
18/3/2015
I will return
10.0I got to this car agency by accident with a search on internet and I was hesitating to book my daily car with driver for my work in Bac Ninh, Hai Duong and Ha Tay province. I have to say, in deed, this is not my first time in Vietnam but the first time I can go with the real car rental company. Free cancel everyday before 6.00 pm of the previous day and pay according to the place I go in the day were the strong point of the deal and it really helped me with the work in 3 different factory. Our daily driver was Mr. Phong who is really careful and loves his vehicle. All my 18 weeks in Vietnam, he was always on time. Sad now I have to leave and I am returning next month to experience the company service again. Thank you very much Mr. Windy and Mr. Phong
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It is common that drivers in Vietnam will not be able to speak English as an developing country any English speaking person will not be a simple driver. Kindly contact our support for any further information in need. You can also ask the driver to call to the company.